For fans, buying tickets to see idols' concerts has never been easy. It takes not only money, time and agility, but also a little luck to get that precious ticket.

Especially, top artists like Taylor Swift, BTS, Bruce Springsteen, and Bad Bunny, their concert tickets are even harder to buy. Moreover, they distribute tickets through an intermediary, but sometimes these agencies make the process of buying concert tickets difficult.

It has become such a serious problem that ticket company Live Nation recently had to testify before Congress about the recent circumstances:

Taylor Swift‘s ticketing fiasco might be the straw that breaks Ticketmaster‘s back, but Swifties aren’t the only fans affected by the company’s stranglehold on tickets. In 2010, Live Nation merged with Ticketmaster, creating a monopoly that, 13 years later, is preventing many fans from seeing their favorite artists in concert.

On January 24, U.S. senators held a hearing to discuss ticket buyers’ ongoing struggles with bots, scalpers, and sky-high prices, demanding answers from Live Nation Entertainment. During the pre-sale for Taylor Swift’s Eras Tour, her first tour in five years, Ticketmaster crashed multiple times, leaving many outraged fans without tickets. Public sale days were later canceled.

At the hearing, Live Nation’s president Joe Berchtold said, “We apologize to the fans, we apologize to Ms. Swift, we need to do better, and we will do better.” As Senator Amy Klobuchar pointed out, however, the Eras Tour disaster isn’t an isolated incident.

It's not just Taylor and her Swifties who have suffered from Ticketmaster's lack of responsibility and professionalism, but many other artists have also been affected by this. At the hearing, she named Taylor Swift, BTS, Bruce Springsteen, and Bad Bunny as artists whose fans are affected by Ticketmaster’s poor management and lack of transparency.

Before, ARMYs have suffered a lot and had a bad experience with the platform when BTS' concert came back for the first time in two years. Tickets for BTS' PTD in Las Vegas concert seem to be hard to come by. When tickets first went on sale again in the first week of October, Ticketmaster seemed ill-equipped to handle the amount of traffic they had and almost immediately crashed.

The ticket-buying experience for ARMYs is never stressful, but especially so, ARMYs have little or no sympathy for the site's lack of preparation for one of the most anticipated concerts of the year. now on. ARMYs looking forward to attending the show either didn't get tickets because of Ticketmaster's poor system or they paid an exorbitant price for a ticket that should have cost a fraction of the price.

Although Ticketmaster has apologized to customers, as of now, it’s unclear how or when current practices will change for the better. Ticketmaster investigation is continuing...